Privacy Policy

Last updated: 9 July 2026

This Privacy Policy explains how AM CREATIVE MEDIA (“Jom Prompt”, “we”, “our”, or “us”) collects, uses, stores, protects, and shares personal data when you use our website, buy our digital products, subscribe to Creator Pass, submit prompts for review, or request payouts.

Jom Prompt is a Malaysian digital product and prompt buyback platform. We sell educational digital products and optional creator tools. We also review and may buy selected AI prompts submitted by creators. Jom Prompt is the buyer of approved prompts. This website is not an open marketplace where users buy prompts from other users.

1. Important Notice

This Privacy Policy is prepared for compliance planning under Malaysia’s Personal Data Protection Act 2010 and related requirements. It should be reviewed by a qualified Malaysian lawyer before publication.

2. Who We Are

The data user/controller for this website is:

• Business name: AM CREATIVE MEDIA
• Business registration number: 202503256098 (IP0613561-W)
• Business type: Sole proprietor
• Phone: +0166101076
• Business address: Tower A Skymeridian 17-13, 1/48a Bandar Baru Sentul, Wilayah Persekutuan Kuala Lumpur 51000, Malaysia.
• Privacy contact: admin@jompromt.com

3. Personal Data We Collect

We may collect the following personal data depending on how you use the website:

• Name
• Email address
• Phone number
• Billing address
• WooCommerce account details
• Order history
• Subscription status
• Prompt submissions
• Prompt review records
• Wallet or credit balance records
• Withdrawal request details
• Payout account information
• Support messages
• IP address, browser type, device information, and website usage data
• Cookie and analytics data, where allowed by your consent settings

4. Sensitive Personal Data

We do not intentionally collect sensitive personal data such as health information, political opinions, religious beliefs, criminal records, or biometric data unless it is specifically required and you have given the required consent. Please do not submit sensitive personal data inside prompt submissions, support tickets, or forms unless we specifically request it.

5. How We Use Personal Data

We may use your personal data for the following purposes:

• To create and manage your account
• To process ebook, digital product, and subscription orders
• To deliver downloads, account access, and Creator Pass benefits
• To review submitted prompts
• To decide whether Jom Prompt will buy a submitted prompt
• To calculate approved prompt credits
• To process withdrawal requests
• To prevent fraud, copied prompts, spam, abuse, or unsafe submissions
• To provide customer support
• To send service emails about your account, orders, submissions, or payouts
• To send marketing emails only where permitted or where you have agreed to receive them
• To improve our website, products, forms, and review system
• To comply with legal, tax, accounting, fraud prevention, and security obligations

6. Consent

By creating an account, placing an order, subscribing to Creator Pass, submitting a prompt, requesting a payout, or contacting us, you consent to the collection and use of your personal data as described in this Privacy Policy.

You may withdraw consent for marketing messages at any time by using the unsubscribe link or contacting us. Withdrawal of consent may affect our ability to provide certain services, such as account access, order support, prompt review, or payout processing.

7. Payment Data

Payments are processed through WooCommerce, Stripe, and other payment service providers we may use. We do not store full card numbers on our website. Payment providers may process your payment information according to their own privacy and security policies.

8. Prompt Submission Data

When you submit a prompt, we collect the prompt content, category, description, sample output, review score, status, payout value, and related review notes. We use this information to review originality, safety, usefulness, and whether Jom Prompt wishes to buy the prompt.

Do not include other people’s personal data, confidential information, private messages, account passwords, or sensitive information in any prompt submission.

9. Sharing Personal Data

We may share personal data with service providers who help us operate the website and business, including:

• Payment processors
• Website hosting providers
• Email and SMTP providers
• Analytics providers
• Security, backup, and fraud prevention providers
• Professional advisers such as lawyers, accountants, or auditors
• Government authorities where required by law

We do not sell your personal data to third parties.

10. Cross-Border Processing

Some service providers may process or store data outside Malaysia. Where this happens, we will take reasonable steps to ensure that your personal data is protected according to applicable Malaysian data protection requirements.

11. Cookies

We use cookies and similar technologies to operate the website, keep users logged in, process shopping cart activity, protect the site, measure performance, and improve our services. Non-essential analytics or marketing cookies should only be used with your consent. Please read our Cookie Policy for more information.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including order records, accounting records, tax records, prompt review records, payout records, fraud prevention, legal claims, and customer support.

When personal data is no longer needed, we will delete, anonymise, or securely archive it where practical and lawful.

13. Security

We use reasonable technical and organisational measures to protect personal data, including account access controls, website security tools, backups, payment provider security, and limited access to administrative records. No online system is completely secure, and users are responsible for keeping their account password confidential.

14. Your Rights

Subject to applicable law, you may request to:

• Access your personal data
• Correct inaccurate personal data
• Withdraw consent for certain processing
• Stop receiving marketing communications
• Request deletion of your account where legally possible
• Ask how your data is being used

To make a request, contact us at admin@jompromt.com.

15. Children and Minors

Our website is intended for users aged 18 and above only. We do not knowingly allow users under 18 to create accounts, buy Creator Pass, submit prompts, or request payouts. If we discover that an account belongs to a user under 18, we may restrict or close the account.

16. Data Breach Notice

If we become aware of a personal data breach that may cause harm, we will take reasonable steps to investigate, reduce risk, and notify affected users or relevant authorities where required by Malaysian law.

17. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

18. Contact

If you have questions about this Privacy Policy or your personal data, contact us at admin@jompromt.com.